Testimonials
Testimonials about USA RV
Customer service was outstanding. Wife and I felt welcomed. While we were looking at RV's. We were not pressured and nobody was breathing over our back. When we had questions we went and asked. All in all USA RV will always have our business. - Seven from NC
Seamless and efficient process. My 1st repair experience with the place I bought my used RV from. Most awesome and will plan to have all my service done there.
- Corbin from Castalia, NC
Lisa in service let me know what was going on with waiting for the parts and with in a few days my water heater was replaced. After hear horror stories about the waiting time to get their RV repaired I was very surprised to get it repaired in the same week. - Lisa from Raleigh, NC
Everyone was wonderful, Steve and Adam were so down to earth and professional at the same time. Steve helped us get a great deal on a new DRV, he was very helpful. We drove almost 4 hours to see the DRV because of the customer service and great price we received from USARV. Steve and Adam treated us so well, made us feel right at home, no pressure, We have owned several RV’s and have dealt with a lot of dealerships and sales people. USARV is by far the best ! I encourage you to check them out, you will not regret it! - Tracy from Sugar Grove, NC
The personal and family atmosphere was pervasive. From our sales person through to the technician who explained the RV systems they were friendly and knowledgeable. No high pressure to buy. The unit was super clean with all systems checked out and working. The pricing allowed both the buyer and seller to be satisfied. They also do maintenance and repairs. I plan to have all my work done there. Do yourself a favor and buy from them. - Corbin from Castalia, NC
I’ve been researching and looking for a travel trailer for a few months now. Met Steve early in the process and he’s spent hours helping me with honest straightforward answers and no sales pressure. I now consider him a friend! Even though I found a used camper, that I want to buy, at another dealer, Steve and Adam still took the time to help me negotiate the best deal. I only wish USA RV had this camper on their lot! I would buy from them without hesitation.
After I close the sale and get my camper, it will come to USA RV for all its service and maintenance! - Jeff from Raleigh, NC
After taking with David for a few minutes I felt like I had known him a long time even though we just met. He and his folks were a pleasure to deal with. I thought we were treated fairly on our purchase and our trade in. - Harold from Cameron, NC
We bought a larger camper from David, he met us promptly at the dealership on his day off. We live a couple hours away and he made the process easy. Answering all our questions promptly. He fixed things on the camper that weren't noticeable or questionable. If he saw it needed to be done, he fixed it. They advertised great customer service the entire time we were looking and then proved it when we bought it. David stayed at the dealership past closing for pick up to walk us though the camper before we pulled it off the lot. He hooked water up to the plumbing, turned everything on in the camper, and left it all set up for us to inspect and walk through. We had questioned putting awnings over the slide outs, but we're not ready to do it. He sent us out with a quote the beat anything we've seen offered to come to us to install it. There was only one key, when we asked about it, he had already ordered a set and were being delivered to our house, and gave us the receipt for the order. They're nice people and not a big dealership, not pushy, and not sale driven. The lot and building they work out of isn't shiny and new, but if they have to pay someone to sweep and clean the place everyday they would have a larger markup like other dealerships. - Philip
Very friendly - Heather
This is an EXCEPTIONAL business. We stumbled upon them while looking for a truck to tow a future camper and wouldn't you know it, we ended up buying the camper first. Steve and David are straight shooters with fair or better pricing. I strongly encourage anyone seeking an RV or camper to call them and check their inventory. They stand behind what they sell and do everything they say they will do. Truly outstanding! - Daniel
World class dealership and people. - Kevin
USARV and the staff are the best to work with. From meeting with me on Sunday to view a RV completely through the delivery process. David and his team went above and beyond my expectations to meet my requirements. Staying in contact with me throughout the buying process with notifications of any issues, to contacting me after the sale to verify that we are enjoying our new purchase. All I can say is you will not go wrong working with David and his team. They are an exceptional team at USARV. - Ryan
We Started our search with Steve at USA RV. No pressure very informative and very helpful. Very down to earth people to deal with. - Michael
Dave and his team were very friendly and easy to work with. Highly recommended! - Kevin
Excellent customer service! Excellent RVs! Researched for weeks at all the dealerships and this is by far the best deal, the customer service is over the top because it is a family-owned operated small business to truly cares about the customer every step of the process even weeks after we purchased the product we were able to reach out to the owner directly to answer all of our questions!!! We are very grateful to have gotten to know David and his five-star business! I highly recommend everyone give him a call and check out his awesome inventory! ?? - Ben
After years of doing research, visiting several dealers and a horrible experience a a big nationwide chain we stumbled upon USA Rv. We visited one day, and returned to look more. After several calls. Texts and looking we found what we were looking for. They were awesome. We changed our mind on the unit and they adjusted everything in a moments notice. Financing was a breeze and not way over prices like the national chain. They are trust worthy. I had a few mishaps bring her home and the owner FaceTimed me to walk me through my issues. Promised to fix small damage I had done on our first trip home and has been over the top with helpfulness. He answers any question no matter how big or small even from his vacation. 5 stars is just not enough. - Kimberly
